Effective Date: January 8, 2026
Shipping Information
- Shipping Location: United States only
- Processing Time: 1–2 business days
- Delivery Time:
- Standard shipping: 3–7 business days (depending on location and carrier)
Shipping charges are calculated at checkout in USD.
Order Accuracy
Customers must provide a correct shipping address and contact number. We are not responsible for delays or losses due to incorrect information.
Returns Policy
Returns are accepted only under the following conditions:
- Incorrect item received
- Item damaged during shipping
- Missing items from the order
Return Window
Return requests must be submitted within 48 hours of delivery.
Return Conditions
- Item must be unused and in original condition
- Original packaging must be included
- Proof of purchase is required
Non-Returnable Items
- Used or opened items
- Items damaged due to customer misuse
- Final sale or clearance items (if applicable)
How to Request a Return
Contact us with:
- Order number
- Clear photos of the issue
- Brief explanation
Phone: (713) 777-5071
Email: farouk@jerusalemartsbooks.com